1.Collection of Information.
We collect information from you directly, automatically when you use the Site, Platform and Services and from third parties. In general, we collect information as follows:
Account and Proﬁle Information: When you create an account on the Platform, we collect personal information about you, which may include your (without limitation) name, email address, mailing address, credit card information and phone number. We may also collect certain demographic information such as your age, gender, geographical location, language, time zone, income and education. (Some of the information we ask for may be optional). Our goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our Site, Platform and Services, and for internal marketing purposes. If we encounter a problem when processing your order, we use the personal information to contact you.
Public Content: We collect the information that you post to the Site in a public manner. For example, proﬁle information such as your name may be displayed publicly on the Site.
Communications. When you communicate with us (via email, phone, through the Site or Platform or otherwise), we may maintain a record of your communication (including call recordings). When you use the Site or Platform to communicate with others, in accordance with applicable law, we may collect and maintain a copy of those communications
Transactional Information. If you purchase Services or products for QUIPA, we collect certain information in order to process your request, such as your phone number, address, email, credit card or bank account information and any information related to the products you’re purchasing.
2.Use of Information.
3.Sharing Your Information
We do not rent or sell your personal contact information (such as your email address associated with your account registration) to third-parties to use for their own marketing purposes. However, in some cases we may allow third parties, including other Users and QUIPA partners, to contact you through the Platform, including for marketing purposes.
We may share some information about you with third parties in connection with your use of the Platform. Our information sharing with third parties generally fall into these categories and purposes:
Analytics and Usage: We may share User information with third parties, such as advertisers, Workrooms, Designers and Vendors, in a form that is aggregated or does not identify you as a person. For example, we may disclose to a Pro the number of Users that have viewed the Pro. In addition, Users on the Site may also access usage data associated with your public proﬁle. “Designer” refers to designer and decorator Users of QUIPA. For purposes hereof: “Workrooms” refers to Users who make or fabricate soft goods, including fabricators, seamstresses and upholsterers. “Vendors” refers to vendors and suppliers to Users of installation services (including installation and delivery services), other services (excluding services provided by Workrooms), and fabrics, hardware and other materials and products.
Business Transfers: If we are acquired by or merged with another entity, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected about you to the other company. We may also disclose certain personal information to a company as part of the planning or review for a potential merger, acquisition or transfer of assets.
Investigations: We may investigate and disclose information from or about you, as permitted by applicable law, if we believe that such investigation or disclosure is (a) necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Platform; or (c) helpful to protect our rights, reputation, property, or that of our Users, subsidiaries, or the public.
We use your information to send you marketing communications, communicate with you about the Platform and services of afﬁliates and transactional communications, including updates to our terms and policies. We also use your information to respond to you when you contact us. Note that you cannot opt out of receiving certain administrative notices, legal notices or transactional messages for services or products you have requested or received from us or via the Platform.
5.Cookies and Other Tracking Technologies
It may be possible to disable certain Cookies through your device or browser settings. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings. However, doing so may affect your ability to use the Site, Platform or Services. If you are not comfortable with the above uses of Cookies, please do not use the Site or Platform. Please note we do not change system behavior within the Site, Platform or Services in response to browser requests not to be tracked.
6.Third Party Advertising.
As noted, we work with third parties such as ad networks to serve advertisements on third-party websites or other media, and to evaluate the success of our advertising campaigns, including Facebook, Google and others (both Facebook and Google offer additional ways to opt out of certain advertising activities, and maintain their own privacy policies that address their interest-based advertising services). We also may work with third parties to display ads on our Site.
You can also opt-out of receiving behaviorally-targeted ads from many companies via the consumer choice tools created under self-regulation programs in many countries, such as the US-based aboutads.info choices page or the EU-based http://www.youronlinechoices.com.
Opting out from one or more companies listed on the respective opt out pages noted above, will opt you out from those companies’ delivery of interest-based content or ads to you based upon your activities on multiple websites, but it does not mean you will no longer receive any advertising through our Platform or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are conﬁgured to reject cookies, or you subsequently delete your cookies, your opt-out may not be effective. Additional information is available on the websites listed above.
7.Plug-ins and Social Media Widgets.
The Site may include third-party social media features and widgets, such as the Facebook Like button and the “Share this” button, as well as other interactive mini-programs that run on the Platform and on third-party websites, and enable certain features to work (e.g., blogs and comments). These features may collect your IP address, which page you are visiting, and may set a cookie to enable the feature to function properly and for other purposes. You may also have the option of posting your activities relating to the Site to social media; you acknowledge that if you choose to use this feature, others on social media will be able to view such activity. These third-party features are subject to the privacy policies of those third parties.
8.Third Party Proﬁle Pages and Websites.
9. Choice and Access to Your Personal Information.
You have certain choices about how to control your data. You may modify your proﬁle information by logging into your account and updating your proﬁle. Please note that copies of information that you have updated, modiﬁed or deleted may continue to reside in our systems for a period of time, and we may maintain copies as part of our business records.
10. Account Termination and Data Retention.
The Site, Platform and Services are intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information and terminate the child’s account.
We have implemented security safeguards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure – so we cannot guarantee its absolute security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of User information at any time. You should take certain steps to protect your account and personal information as well, such as by choosing a strong password and keeping such password private, and logging out of your account when you are ﬁnished using it.
13. International Transfers of Personal Information.
QUIPA has operations in several countries. Your personal information will be transferred to and processed in the United States (or any other country where we, our afﬁliates, subsidiaries, agents and service providers operate) and processed there. Data protection laws differ among jurisdictions; and the United States and these other jurisdictions may not provide the same level of protection for personal information as your jurisdiction of residence. You understand that your information may be stored in or accessed from the United States and these other jurisdictions. You understand that, law enforcement agencies in the United States and these other jurisdictions may access and use your information for the purposes of investigation and law enforcement. By using our Platform, you consent to the transfer and use of your information to the U.S. and other jurisdictions, as set forth in this paragraph.
14. Links to Other Services.
16. Your Privacy Rights
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of personal information to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at firstname.lastname@example.org.
California residents are entitled to ask us for a notice identifying the categories of personal information which we share with our affiliates and/or third parties for marketing purposes and providing contact information for such affiliates and/or third parties. If you are a California resident and would like a copy of this notice, please submit a written request to email@example.com.
17. Contact Us